HOW TO VIDEO: Repackage HTA Autosampler

Do you need to send your autosampler back to HTA for maintenance or a factory upgrade?

Correctly repackaging the instrument is crucial to protect it from damage during shipping and to ensure it reaches HTA in perfect condition.

At HTA, we pride ourselves on supporting our customers throughout every stage of working with our products. To make the return process as simple and safe as possible, we’ve created a set of clear, step-by-step videos that guide you through the proper repackaging procedure.

To access the tutorial videos, just follow these simple steps:
1. Login to the HTA Customer Portal. If you don't have an account, you can register HERE.
2. Go to the "PRODUCTS" page and list your autosampler.
3. Choose the tutorial video based on the autosampler model you own:
  ◾ 3000A autosampler: TUTORIAL VIDEO
  ◾ 3100A autosampler: TUTORIAL VIDEO
  ◾ 3200A autosampler: TUTORIAL VIDEO
  ◾ HT2000H autosampler: TUTORIAL VIDEO
  ◾ HT2100H autosampler: TUTORIAL VIDEO
  ◾ HT2800T autosampler: TUTORIAL VIDEO
  ◾ For other autosamplers: ask.

These resources will help you prepare your autosampler quickly, confidently, and without risk—so it arrives ready for service and/or upgrade.